Fixed scope. Fixed price. Working systems.
One engagement covers the whole machine: the website, the local search presence, and the automation behind them. Four phases, each ending in something you can hold.
Every phase ends in a deliverable, not a meeting.
Audit
It starts with a 15-minute call, then a week inside your operation. We map how leads come in, where calls go when nobody can pick up, how quotes get out the door, and what your site and Google Business Profile actually rank for. No guessing about where the leaks are.
Output A written audit listing the highest-ROI fixes, ranked by impact and effort.
Scope
We agree on exactly what gets built before any work starts. Website, local search, automation, or all three. Fixed scope, fixed price, fixed turnaround, in writing. If the audit says the smartest first move is small, we scope it small.
Output A signed statement of work.
Build
We build in your environment, integrated with the tools you already run. Nothing gets ripped out unless it deserves to be. Your team gets trained on everything before we call it done, because we don't hand off a black box and disappear.
Output A live, working system and a team that knows how to run it.
Manage
A monthly retainer covers monitoring, maintenance, and iteration as the business changes. Something breaks, we fix it. Something new becomes worth building, we scope it and add it. You are never chasing a vendor who moved on.
Output A fixed monthly cost and a direct line to the person who built your system.
Tools, consultants, a hire, or us.
There are four ways to fix an operation, and each one trades something. Here is where each fits, including where we don't.
Off-the-shelf tools
For Low monthly cost, instant signup.
Against Built for the average business, and yours isn't average. The configuration work lands on you, and the tools rarely talk to each other.
Traditional consulting
For Real expertise and a polished plan.
Against What arrives is a deck, not a system. The engagement runs long and the invoice grows with it.
Hiring internally
For Someone dedicated who learns your business deeply.
Against Also one of the hardest hires in the market, expensive to keep, and one resignation away from gone.
Larken
For Fixed price, working systems, your team trained on all of it.
Against Not the right fit if you want a long-term strategic advisor with no deliverables. We build things. That's the offer.
Three rules that shape every build.
Working beats theorizing
A live system handling real calls this week beats a roadmap for a perfect one next quarter. We ship, then improve.
Simple beats clever
The best automation is the one your team still uses a year from now. If a plain workflow solves the problem, that's what we build.
You should understand what we built
Everything is documented in plain language. If we vanished tomorrow, you could hand the docs to any competent engineer and keep running.
Start with the audit.
One week, one written list of the highest-ROI fixes in your operation, ranked. Then you decide what gets built.